Subscribe to our Newsletter

Transforming CX with embedded real-time analytics 

Stripe is not alone. In today’s digital world, data analysis is increasingly delivered directly to business customers and individual users, allowing real-time, continuous insights to shape user experiences. Ride-hailing apps calculate prices... Read more »

How Trump is helping China extend its massive lead in clean energy 

All of which will help China extend an already massive lead. The nation has installed nearly three times as many wind turbines as the US, and it generates more than twice as... Read more »

Synthesia’s AI clones are more expressive than ever. Soon they’ll be able to talk back.

When Synthesia launched in 2017, its primary purpose was to match AI versions of real human faces—for example, the former footballer David Beckham—with dubbed voices speaking in different languages. A few years... Read more »

Here’s how we picked this year’s Innovators Under 35

We’ll also soon reveal our 2025 Innovator of the Year, whose technical prowess is helping physicians diagnose and treat critically ill patients more quickly. What’s more (here’s your final hint), our winner... Read more »

Therapists are secretly using ChatGPT. Clients are triggered.

A 2020 hack on a Finnish mental health company, which resulted in tens of thousands of clients’ treatment records being accessed, serves as a warning. People on the list were blackmailed, and... Read more »

The Download: AI doppelgängers in the workplace, and using lidar to measure climate disasters

—James O’Donnell Digital clones—AI models that replicate a specific person—package together a few technologies that have been around for a while now: hyperrealistic video models to match your appearance, lifelike voices based... Read more »

Can an AI doppelgänger help me do my job?

Who are they for? Delphi, a startup that recently raised $16 million from funders including Anthropic and actor/director Olivia Wilde’s venture capital firm, Proximity Ventures, helps famous people create replicas that can... Read more »

The connected customer

As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive differentiator. Yet many struggle to deliver, constrained by outdated systems, fragmented data, and organizational silos that limit... Read more »

Building the AI-enabled enterprise of the future

“This is one of those inflection points where I don’t think anybody really has a full view of the significance of the change this is going to have on not just companies... Read more »

The Download: therapists secretly using AI, and Apple AirPods’ hearing aid potential

One more thing Supershoes are reshaping distance running Since 2016, when Nike introduced the Vaporfly, a paradigm-­shifting shoe that helped athletes run more efficiently (and therefore faster), the elite running world has... Read more »