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Teachers Federal Credit Union delivers customer service at speed with cloud and data

Thank you for joining us on “The cloud hub: From cloud chaos to clarity.” Suresh Renganathan, chief technology officer at Teachers Federal Credit Union, discusses cloud migration and digital transformation. The discussion... Read more »

The next transition for CIOs and CDOs: Preparing for climate risk reporting requirements

Thank you for joining us on “The cloud hub: From cloud chaos to clarity.” The Securities and Exchange Commission may soon require registrants to disclose climate-related information in audited financial statements. CIO’s... Read more »

Powering finance: Digital transformation of an ‘always on’ industry

“Technology is now [about] how our clients experience the bank, whether it’s through an app or digital service,” says Mike Dargan, group chief digital and information officer and executive board member at... Read more »

The Download: cancer-detecting blood tests, and crypto’s big Merge

I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology. 1 Russia’s government has been hit with its first climate change lawsuit A group of activists hopes to force the... Read more »

The US is launching a trial for blood tests that promise to catch cancers earlier

Questions remain about how to interpret MCED test results. Only some blood tests can pinpoint which organ the cancer is actually in. Lab tests must be run on potentially cancerous tissue to... Read more »

US launches trial for blood tests that promise to catch cancers earlier

Questions remain about how to interpret MCED test results. Only some blood tests can pinpoint which organ the cancer is actually in. Lab tests must be run on potentially cancerous tissue to... Read more »

Unsung heroes: Moderators on the front lines of internet safety

What, one might ask, does a content moderator do, exactly? To answer that question, let’s start at the beginning. What is content moderation? Although the term moderation is often misconstrued, its central... Read more »

Identity protection is key to metaverse innovation

Even in today’s 2D version of the internet, digital identity is a complicated affair. Phishing has become so sophisticated that an email from your bank, a call from your auto insurer, or... Read more »

Embracing CX in the metaverse

This scenario outlines a very near future omnichannel customer experience (CX), seamlessly integrating several different physical and digital retail modes. Today, customer interactions happen via mobile, desktop, email, artificially intelligent chatbots, social... Read more »

The Download: frozen egg transportation, and Roblox’s expressive avatars

Like me, my eggs were flying economy class, writes Anna Louie Sussman. My dog Stewie and I were in seat 8D, while 12 of my cryopreserved oocytes, four straws of three eggs... Read more »