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Enabling human-centric support with generative AI

Generative AI is becoming a key component of business operations and customer service interactions today. According to Salesforce research, three out of five workers (61%) either currently use or plan to use... Read more »

Pairing live support with accurate AI outputs

“Enterprises are trying to rush to figure out how to implement or incorporate generative AI into their business to gain efficiencies,” says Will Fritcher, deputy chief client officer at TP. “But instead... Read more »

Puzzle Corner September/October 2024 bonus solutions

David Dewan came up with this solution (which Richard Lipes also found on Wikipedia): Let N be any integer not divisible by 2 or 5. Consider repunits R1 = 1, R2 = 11,... Read more »

The Download: shaking up neural networks, and the rise of weight-loss drugs

Networks programmed directly into computer chip hardware can identify images faster, and use much less energy, than the traditional neural networks that underpin most modern AI systems. That’s according to work presented... Read more »

Drugs like Ozempic now make up 5% of prescriptions in the US

The anecdotes are everywhere: A person on a weight-loss drug finds hunger isn’t the only craving that seems to stop. Those are the types of clues Eli Lilly’s CEO, David Ricks, says... Read more »

The next generation of neural networks could live in hardware

Once the network has been trained, though, things get way, way cheaper. Petersen compared his logic-gate networks with a cohort of other ultra-efficient networks, such as binary neural networks, which use simplified... Read more »

Why childhood vaccines are a public health success story

Vaccines are estimated to have averted 154 million deaths since the launch of the EPI. That number includes 146 million children under the age of five. Vaccination efforts are estimated to have... Read more »

Accelerating AI innovation through application modernization

Yet realizing measurable business value from AI-powered applications requires a new game plan. Legacy application architectures simply aren’t capable of meeting the high demands of AI-enhanced applications. Rather, the time is now... Read more »

The Download: digital twins, and where AI data really comes from

Steven Niederer, a biomedical engineer at the Alan Turing Institute and Imperial College London, has a cardboard box filled with 3D-printed hearts. Each of them is modeled on the real heart of... Read more »

Three pieces of good news on climate change in 2024

Global greenhouse-gas emissions hit a new high, reaching 37.4 billion metric tons in 2024. This year is also on track to be the warmest on record, with temperatures through September hitting 1.54... Read more »